San Palace Hotel & Spa

San Palace Hotel & Spa

Address

187 Hang Bong, Hoan Kiem, Hoan Kiem, Hanoi, Vietnam

Description

Welcome to the San Palace Hotel & Spa, a luxurious oasis nestled in the vibrant heart of Hanoi. Our hotel combines modern amenities with traditional Vietnamese hospitality to provide an unforgettable experience for both leisure and business travelers. With a review score of 8.9, our guests have consistently praised our outstanding facilities and exceptional service. Our hotel is designed to make you feel at home while providing you with the indulgences of a high-end getaway.

Facilities

The San Palace Hotel & Spa boasts an array of facilities to ensure a comfortable and enjoyable stay:

• Outdoor swimming pool
• Free WiFi throughout the hotel
• Airport shuttle service
• Family rooms available
• Spa and wellness center
• Non-smoking rooms
• 24-hour front desk
• On-site restaurant and bar
• Fabulous breakfast options

Outdoor Spaces

Enjoy the fresh air in our outdoor picnic area, complete with outdoor furniture and a terrace. Our rooftop swimming pool offers stunning views of the city, making it the perfect spot to relax under the sun.

Activities

For those seeking adventure, we offer a variety of activities:

• Bicycle rental
• Live sports events broadcasted
• Guided tours about local culture (additional charge)
• Happy hour specials
• Walking tours
• Hiking excursions (additional charge)

Dining Options

Savor delicious meals at our on-site restaurant, or grab a quick snack at our snack bar. We cater to various dietary needs and offer:

• Kid-friendly buffet
• Special diet menus (on request)
• Wine and champagne options (additional charge)

Internet and Parking

Stay connected with our free WiFi available in all areas. Please note that there is no parking available on-site.

Reception Services

Our reception provides a range of services to enhance your stay:

• Private check-in/check-out
• Concierge service
• Luggage storage
• Currency exchange
• Express check-in/check-out

Cleaning Services

We take pride in maintaining a clean and comfortable environment. Our cleaning services include daily housekeeping, laundry, ironing, and dry cleaning (additional charge).

Safety & Security

Your safety is our priority. We have implemented several measures, including:

• CCTV surveillance in common areas
• Smoke alarms and security alarms
• Key card access and 24-hour security

Wellness Facilities

Indulge in our spa and wellness offerings:

• Personal trainer services
• Massage and body treatments
• Beauty services including pedicures and facials

Languages Spoken

Our staff is fluent in English and Vietnamese, ensuring effective communication during your stay.

House Rules

At San Palace Hotel & Spa, we have specific policies to ensure a pleasant experience for all guests:

• Check-in: From 2:00 PM to 12:00 AM. Please inform us in advance of your arrival time.
• Check-out: From 11:00 AM to 12:00 PM.
• Cancellation Policy: Varies according to accommodation type. Please check your conditions during booking.
• Children and Extra Beds: Children of any age are welcome. Extra beds are available upon request.
• Pets: Pets are not allowed.

Frequently Asked Questions

What time can I check in and check out?

You can check in from 2:00 PM and check out until 12:00 PM.

Is there a shuttle service available?

Yes, we offer an airport shuttle service at an additional charge.

Are there any activities for children?

Yes, we provide a kid-friendly buffet and family rooms to make your stay enjoyable for all ages.

Can I book tours through the hotel?

Absolutely! Our concierge service can assist you in booking local tours and activities.

Is breakfast included in the stay?

Yes, we offer a fabulous breakfast that is included with your stay.

Experience the comfort and luxury of San Palace Hotel & Spa, where every detail is tailored to provide you an extraordinary stay in Hanoi. We look forward to welcoming you!